DANA LIPNICKAS
     Creative problem solver with a background in managing project teams, building partnerships,
     and working on large-scale projects that have multiple stakeholders.

  Projects      Design & Illustration      Resume

WORK EXPERIENCE
Senior Program Manager
Yale University | 2022 – Present

  • Liaise with stakeholders to obtain feedback and identify customer pain points.
  • Advocate for change and improve project outcomes.
  • Collaborate with business and development teams to define functional requirements, high-level processes, and technical solutions, and manage all aspects of project execution.
  • Resolve or mitigate issues and risks, leveraging standard tools and processes as well as stewarding projects through organizational governance practices and communicating results.
  • Oversee the execution and implementation of detailed project plans in concert with stakeholders.
  • Manage several routine projects simultaneously and ensure that the design, testing, training, documentation, and prioritization objectives are met.
  • Assist in refining and re-sequencing during implementation and execution phases of assigned projects.
  • Work closely with business analysts, technical professionals, end-users, and project stakeholders during requirements, solutions design, and implementation phases to develop detailed project plans for implementation.
  • Work on risk assessment, communication planning, development of performance metrics, and project entry criteria.
  • Create detailed project plans including timelines, budgets, and resource allocation to ensure successful project completion.
  • Manage client expectations and provide issue/risk identification and escalation pathways.
  • Supervise implementation team of cross-functional project and technical resources.
  • Design, develop, and execute communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff.
  • Resolve complex project issues that involve representatives from multiple organizations.
  • Support the Operating Policy Group by providing alignment of priorities, clearly documented decisions, formal change control, accurate information to support decision making, and escalation of issues that would benefit from high-level input.

COVID Program Manager
Yale University | 2020 – 2022

  • Support the Operating Policy Group, Operations Implementation Task Force, and the Health & Safety Leaders meetings and membership for back-to-school COVID efforts by providing alignment of priorities, clearly documented decisions, formal change control, accurate information to support decision making, and escalation of issues that would benefit from high-level input.
  • Lead agenda prep meetings, maintain agenda documents, and send out meeting agendas.
  • Attend meetings and helping to focus on progress through the agenda in addition to taking notes.
  • Identify, communicate, and record action items and decisions.
  • Communicate policy group decisions and cascade decisions to other groups.
  • Arrange for speakers at meetings and confirm their attendance.

Senior Digital Producer, UX & Design Services
Yale University | 2016 – 2022

  • Plan, manage and deliver small, medium, and large-scale web and application development projects.
  • Create detailed project plans including budgets, timelines and resource allocation for successful project completion.
  • Resolve complex project issues that involve multiple stakeholders.
  • Manage client expectations and provide issue/risk identification and escalation pathways.

Manager, ITS Early Career Development Program
Yale University, 2017

  • For recent or soon-to-be college graduates interested in careers in information technology.

Website Manager, Finance & Business Operations
Yale University | 2014-2016

  • Oversee the design, development and support of Finance and Business websites.
  • Collaborate with partners across University, and ITS in the design and development of administrative web presence.
  • Work with Drupal CMS on YaleSites platform and an outside vendor to combine 47 websites into one.

Studio Manager, Design Department
CNN Business | 2012-2014

  • Oversee all daily design requests in the newsroom.
  • Coordinate team responsibilities including product and development needs.
  • Interview for hiring of candidates, manage scheduling for team of 7, mentorship, chart creation from complex data sets.
  • Photo editing & research, layout design, editorial illustration, mobile design.

Senior Designer
CNN Business | 2007-2012

  • Lead Designer mobile apps, tablet view design, Tech Tumblr.
  • Chart & infographic design, photo research, mobile design.
  • Fill daily news requests from editorial.

Senior Designer
eWayDirect | 2006-2007

  • Website design and maintenance, business card design, logotype design.

Senior Designer
Forbes.com | 1999-2001

  • Logotype design & photo collage design for story illustrations.
  • Photo essay & slide show designs.
  • Filled daily news requests from editorial.

CONTACT
LinkedIn
Email

EDUCATION
BFA Graphic Design

Rhode Island School of Design

SKILLS
Budgeting
Creating Processes
Managing Teams
Mentorship
Project Management/Planning
Resourcing
Stakeholder Management
Web Design & Building

TOOLS
Adobe Creative Suite
Basecamp
BBEdit/Textwrangler
Box
BugHerd
Drupal
Forecast/Harvest
GitLab
Google Analytics
Google Docs
HTML/CSS
Jira
Microsoft Office
Microsoft Teams
Quickbase
ServiceNow
Sketch
Slack
Smartsheet

CERTIFICATIONS
ITIL Foundation

HONORS & AWARDS
Linda Lorimer Award for
Distinguished Service

©Dana Lipnickas 2022